Shipping Policy

Better Building Hardware, LLC ships via UPS Ground and Express Service and FedEx Ground and Express Service to the United States.

Warehouse Location: Bridgeport, CT.

We are a one day ground UPS zone from most of Maine to Delaware!

One day ground shipping to New York, Boston, Washington DC

Shipments to Canada or other countries require that we ship through the customer's FedEx, UPS, or DHL account number. The customer will need to call to arrange international shipping. 


Normally, we ship Ground Service for arrival in 1-5 business days in the continental US; however, we will be happy to accommodate faster delivery times by utilizing shipping overnight air services via UPS or FedEx.

Orders for items in stock which are received before 12:00 p.m. EST (Monday - Friday except holidays) will ship within 2 business days, and only if we have the product in stock and payment can be successfully processed.


Please note that the Expedited Shipping time (e.g. Overnight, 2-day) begins once the customer has received an email from Better Building Hardware with a tracking number for the package that has shipped, which is not necessarily the day an order is placed. Also be aware that because of our couriers' policies, expedited shipping does not include weekend days (e.g. a package shipped 2-day on Friday will likely arrive on Tuesday).


Call us for any other special shipping arrangements: 1-888-636-1627


International Customers:  please review our international shipping options.






We only ship on business days (Monday - Friday) and do not ship on weekends or holidays.  You must provide a valid street address as we will not ship to PO boxes.


Sometimes Better Building Hardware offers free shipping promotions; however, those offers only apply to shipping addresses in the contiguous US (i.e., excludes HI, AK, and Canada).